Frequently asked questions

Quick answers about downloading, quality, devices and privacy.

Using GetSaveVids.com

How do I download a video?

Copy the video link, paste it into the box on GetSaveVids.com, press Download, and then tap Download video when the preview appears.

Which sites are supported?

TikTok, Instagram (Reels and feed videos) and Facebook (videos and Reels). We may add more over time.

Is there a download limit?

There is a fair-use limit per hour to keep the service quick for everyone. If you hit it, wait a little while and try again.

Do I need an account?

No. There is no sign-up, login or email required.

Quality and format

What format are the downloads?

MP4, which plays on virtually every phone, tablet and computer.

What quality will I get?

The best quality each platform makes available for that video, with audio included. The resolution depends on how the creator uploaded it.

Does it remove the TikTok watermark?

Yes, when TikTok provides a version without the moving logo, that is the one we save.

Devices

Does it work on iPhone?

Yes. Use Safari, then find the file in the Files app under Downloads. You can save it to Photos from there.

Does it work on Android?

Yes. Use Chrome or any modern browser. The video is saved to your Downloads folder.

Can I install it like an app?

Yes. GetSaveVids.com is a progressive web app. See the Install page for steps on iPhone, Android and desktop.

Privacy and legal

Can you download private videos?

No. Only public videos are supported, and we never ask for your passwords.

How long do you keep my files?

Prepared files are deleted automatically after seven days.

Is downloading videos legal?

It depends on the content and your country. Saving your own videos or content you have permission to use is generally fine. Copying other people's work without permission may infringe their rights.

Troubleshooting

My link does not work. What should I do?

Check that the video is public by opening the link in a private window. Make sure you copied the whole link, then try again in a minute.

The video downloaded without sound.

This is rare. Try downloading again. If it keeps happening, send us the link through the contact page.

The download button opens the video instead of saving it.

Some browsers play the file in a new tab. Use the browser's share or download option, or long-press the video on mobile and choose Download.